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[Support request] Convert to regular blocks not working

Home Forums Support [Support request] Convert to regular blocks not working

Home Forums Support Convert to regular blocks not working

Viewing 15 posts - 1 through 15 (of 20 total)
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  • #1891496
    Alan

    Hi

    I’m not sure if I’m doing something wrong but for some reason today when I try to add a re-useable block to a page and I click on the button to convert it to a regular block nothing happens. Its been fine for the last couple of weeks. I’m on wordpress 5.8. I tried turning off litespeed cache but it made no difference. Not sure what’s going on.

    Thanks,

    Alan

    #1891553
    Alan

    I also cleared all of my history files from Microsoft edge last night. Not sure if that has affected anything.

    #1891710
    David
    Staff
    Customer Support

    Hi there,

    are you using any Block related plugins? Or other plugins that add features to the Editor. As in the past, a plugin conflict has been the most likely cause.

    #1891744
    Alan

    Hi David

    The only block plugins are GenerateBlocks and GenerateBlocks Pro. Strangely enough anything that I save as a re-useable block tonight can then be placed on another page and converted to regular blocks ok. Any other re-useable blocks that were created prior to today can not be converted to regular blocks.

    Alan

    #1891795
    David
    Staff
    Customer Support

    Do any of the older blocks contain reusable blocks inside other reusable blocks ?

    #1891832
    Alan

    Not that I can think of. All of my re-useable blocks were made with the last month.

    #1891847
    Alan

    Actually there would be a few of the blocks that would have one reusable block inside another. Some of them I created a reusable button and then I put that inside an info box and saved the box as a reusable block.

    The block that I was trying to convert to a regular block earlier today didn’t have another reusable block inside it.

    #1891849
    David
    Staff
    Customer Support

    That could be the issue.
    There is a known bug that will be patched in the next release of GenerateBlocks, that throws a bit of a fit if there are reusable blocks inside other reusable blocks. It never used to cause this kind of problem though. If you could try editing a reusable nested block, and convert to a regular block and let me know if the issue goes away.

    #1891851
    Alan

    When I added the reusable block ( button) inside the info box, I converted it to a regular block before I saved the info box as a reusable block. So really there are no reusable blocks inside another reusable block

    #1891855
    Alan

    Ok
    I will check all of the reusable blocks tomorrow and see if I’ve got any like that

    #1891966
    David
    Staff
    Customer Support

    hmmm… odd one. I seen a few other WP users having similar issues on other forums. I am personally not a fan of the reusable blocks, for every issue they fixed in the latest updates seemed to have been offset by other problems ( like the terrible UI ).

    Let us know how you get on.

    #1892577
    Alan

    I went through all of the re-useable blocks this morning and I couldn’t find a single one that had one re-useable block inside another. I even edited each one by adjusting the container spacing small amount and resaved each one but it didn’t make any difference. I still cant convert any blocks (built prior to 2 days ago) to regular blocks. Any blocks that I save as a re-useable blocks today can be converted to regular blocks.

    The only thing I did 2 days ago was empty all of my browser history including cookies.

    #1892687
    Alan

    This is probably not related but it happened about the same time. I noticed a couple of days ago if I went to edit the colour of an icon on a page , when I opened up the colour palette the whole right hand settings area shakes really fast. To fix it I had to take the icon out, change the icon colour and then reinsert the icon. It’s only happened a few times.

    #1893044
    David
    Staff
    Customer Support

    Can you Right Click and Inspect the page to open the developers console, and check the console for errors. And then try converting a ( broken ) regular block it ‘should’ generate some error codes. Can you share a screenshot of that ?

    #1894271
    Alan

    Sorry David.

    I must be doing this wrong because I can’t get any error codes and I still can’t convert the old reusable blocks to regular blocks.

    I placed an old reusable block on a blank page. I tried to convert it but it wouldn’t convert. I saved the page an the viewed it online. I right clicked on the reusable blocks and clicked the console tab but there are no error codes.

    What am I doing wrong?

Viewing 15 posts - 1 through 15 (of 20 total)
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