Archived topic
Conflict with Ultimate addons for Gutengerg
1 reply · Started by Kim on July 6, 2021
Hi,
We have a problem with the "GP Premium" plugin. The website is built using UAG blocks but recently we have detected a problem and every time we save a page we lose a lot of the styling and images.
I tried an old wp 2020 theme and the problem persisted. We identified initially that it was the UAG blocks that were losing their styling so we contacted their support. They have isolated the problem to a conflict between their plugin and yours.
When they switch "GP Premium" off everything works. And as the entire site is built using these blocks it's important we keep this plugin. However, now that "GP Premium" is off we've lost our secondary menu and the featured images are displaying on the pages, which would usually be hidden.
So as you can see it's a bit of a mess. The site is all up to date and has been running with no problems for 3-4 years.
Links to support you
Video from UAG devs after they tested: https://share.bsf.io/eDuy024y
Screenshot of how the menu should look: https://www.dropbox.com/s/vwc2h0r15robjks/Screenshot%202021-07-06%20at%2009.08.10.png?dl=0
Screenshot of what happens after saving with both UAG and GP Premium on: https://www.dropbox.com/s/0oepo2b1nvgexsr/Screenshot%202021-06-30%20at%2009.18.22.png?dl=0
Please can you help?
Thanks
Kim
Hi there,
GP wouldn't cause an issue with the Block editor that is shown in that video - and i couldn't see from that video any relation to the GP Premium plugin being installed or not installed.
If the issue also persisted when switching to another theme that would eliminate GP from the equation.
If you want - i can take a closer look at the issue - but i would need to be able to enable / disable the plugins. Could you create a staging site so i can do that ?
