[Resolved] Conflict with MetaSlider

Home Forums Support [Resolved] Conflict with MetaSlider

Home Forums Support Conflict with MetaSlider

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #914688
    Lenny

    Hi there,

    GeneratePress Premium causes a display glitch on Metaslider plugin settings screen.

    If I disable GP it works fine.

    Here’s a screenshot of the issue.

    Any thoughts?

    #914702
    Leo
    Staff
    Customer Support

    Hi there,

    Does the issue exist with only GP Premium and Meta Slider as the activated plugin?

    I just downloaded and installed Meta Slider but not sure how to get to the screen you are looking at?

    Let me know πŸ™‚

    #914713
    Lenny

    Yes, deactivate every plugin,then just activate Metaslider, all fine, activate GP Premium and i get the glitch above.

    Strangely, other domains with same plugins are all fine, just this one is playing up…

    #914715
    Leo
    Staff
    Customer Support

    Hmm then I’m gonna guess there is something going on with this specific install.

    Can you de-activate each module one by one and see which one is causing the issue?
    https://docs.generatepress.com/article/installing-gp-premium/#activate-your-modules

    Make sure you are using the latest GPP 1.8.2 as well.

    #914727
    Lenny

    It’s Site Library that is breaking it…

    What does that one do?

    #914728
    Lenny

    Using latest GPP

    #914730
    Leo
    Staff
    Customer Support

    It’s for downloading these pre-built templates:
    https://generatepress.com/site-library/

    Should just disable that for now if you aren’t using it.

    Is it not enabled in the other installs that aren’t experiencing the issues?

    #914732
    Lenny

    Aha,my other installs didn’t have Site Library activated, when I do, I get the same glitch.

    Som definetly the Site LIbrary module.

    #914734
    Leo
    Staff
    Customer Support

    Ok disable that for now – never a bad idea since you aren’t using it.

    We’ll take a closer look.

    Thanks! πŸ™‚

    #914740
    Lenny

    Thank you, really appreciated.

    #914745
    Leo
    Staff
    Customer Support

    No problem πŸ™‚

    #914754
    Leo
    Staff
    Customer Support

    Tom informed me that this should be fixed in the next version of GPP πŸ™‚

    #914822
    Lenny

    Ideal, many thanks.

    #914842
    Leo
    Staff
    Customer Support

    No problem πŸ™‚

Viewing 14 posts - 1 through 14 (of 14 total)
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