[Resolved] Conflict with Mailchimp popup script

[Crystalyn]

Hi-

I’ve been trying to implement a Mailchimp popup code on my site. No matter where I put the code in the hooks, header/footer/etc, it conflicts and breaks the GP mobile menu on the site making it unclickable. Is there any way around this?

Thanks!

[David]

Hi there,

would you be able to hook the script in and set to a specific page that i could see the issue on?

[Crystalyn]

Sure thing, I added the hook to the specific page “mydomain.com/testpage”

Thanks!

[David]

Urgh – Mailchimp really do write some bad code lol…. looks like a known problem:

https://help.outofthesandbox.com/hc/en-us/articles/115015862967-Avoiding-MailChimp-Conflicts

I tested the Move the pop-up to the middle of the screen: solution and it seemed to work.

[Crystalyn]

Are you referring to the following code? :

@media only screen and (max-width: 768px) {
.mc-banner { top: 50% !important; }
}

I just tried adding that, and the individual links on the menu still seem to be unclickable.

[David]

Hmmm. try the Allow content to be clicked method

[Crystalyn]

Unfortunately, that doesn’t work either

[David]

Whats the trigger even that causes the pop up to display?

[Crystalyn]

The trigger is an exit intent

[David]

In that case the hide on mobile method seems the obvious choice considering touch screens can’t register an exit intent. Right?

[Crystalyn]

I have actually had the “hide on mobile” code implemented from the start, as the mobile Mailchimp banner is horrendous!

I removed the code to “hide on mobile” and the menu works but unfortunately the popup covers the entire menu.

I have another site running on GeneratePress, and the mobile menu slides out from the left-hand side instead of dropping down. Oddly enough, the MailChimp code works fine on the other site (same version running).. where is the option on GP to switch to a slide-out menu? I can try that.

Thanks!

[David]

In Customizer > Layout > Off Canvas Panel – make sure you assign a menu to the Off Canvas Panel like you would if it were the Primary Nav.

[Crystalyn]

Perfect! The off-canvas menu coupled with the Mailchimp popup code work together.

Thanks for your support. Hopefully this thread will help someone with the same issue!

[David]

Phew… Glad to hear that works!

[Author]

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