- This topic has 9 replies, 3 voices, and was last updated 2 years, 11 months ago by Vinay Karanam.
May 31, 2018 at 3:09 am #588562Vinay Karanam
I’m using the wordsmith theme and it looks like there isnt a comment box coming at the bottom of the post. I checked to make sure the allow comments box is checked on the quick edit on the post. But it still isnt showing up. Any help would be appreciated.GP Premium 1.6.2May 31, 2018 at 3:56 am #588605DavidStaffCustomer Support
can you try #1 here:June 1, 2018 at 5:38 am #589437Vinay Karanam
I did the #1 and deativated all the plugins and it didnt show the comment box,tried one after the other and still no luck.
-VinayJune 1, 2018 at 6:22 am #589480DavidStaffCustomer SupportJune 2, 2018 at 12:47 am #589953Vinay Karanam
Hi David, yes, that comment was from earlier different theme I had implemented. Settings for discussion looks normal, I’ve shared the screenshot. Also I’ve used the same theme for different websites with different plugins, same results.June 2, 2018 at 2:24 am #589983DavidStaffCustomer Support
Hi Vinay, would you be able to provide us with back end access? If so you can send details via the pre sales contact form here:
Please add a link to this post in the comments.June 2, 2018 at 11:02 am #590298TomLead DeveloperLead Developer
Strange, and comments are enabled in the “Discussion” meta on each post? If you can’t see that metabox, open “Screen Options” at the top right of the screen, and check the box next to “Discussion”.June 3, 2018 at 2:40 am #590647Vinay Karanam
David: you mean access to the site admin portal or ftp access?
Tom: I dont see the discussion options in the screen options.June 3, 2018 at 4:03 am #590658DavidStaffCustomer SupportJune 3, 2018 at 12:55 pm #590981Vinay Karanam
I tried Tom’s approach and clicked the comments button on the edit post page and update the copy.I saw there was option to write comments on the back end but not on the front end. I sent the login details for you guys from the presale question.
Please let me know if you have any further questions.
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