[Support request] Comment no longer coming through

Home Forums Support [Support request] Comment no longer coming through

Home Forums Support Comment no longer coming through

  • This topic has 1 reply, 2 voices, and was last updated 5 months ago by Ying.
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  • #2147956
    Macca

    Hi there,

    I noticed I haven’t received any comment via my site since 20th Feb. I’ve tried sending some too, and they’re not coming through. It does seem to be making a new comment number each time I submit one, but they never appear anywhere.

    Is there something you can identify that might cause this error? I thought it could be the recaptcha plugin I had, so I’ve temporarily disabled that.
    Any help would be appreciated.

    Example post here: https://www.wanderlustchloe.com/hammock-cove-review/

    #2148569
    Ying
    Staff
    Customer Support

    Hi Macca,

    The comment function is handled by WordPress, GP has no control over how it behaves.

    I checked your site, it looks the comments are still coming through, but you need to approve them:
    https://www.screencast.com/t/mldItntozJN0

    I tried posting a test comment as admin, it shows up immediately, so I think the comment function is working just fine.

    Let me know if I miss anything 🙂

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