[Resolved] Cleantalk Failed files Issue

Home Forums Support [Resolved] Cleantalk Failed files Issue

Home Forums Support Cleantalk Failed files Issue

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1313892
    Jane

    Hi I receive this message daily from Cleantalk for the below files.
    /wp-content/plugins/gp-premium/elements/class-hooks.php
    /wp-content/plugins/gp-premium/hooks/functions/hooks.php

    I did once accept them but they keep re-appearing. ANy suggestions please.
    Many thanks

    #1314061
    David
    Staff
    Customer Support

    Hi there,

    are you using any GP Hook Elements on the site?

    #1314102
    Jane

    Hi not that I am aware of? This happens on every install I perform on all my websites, unless it is something that happens my default? Many thanks

    #1314836
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Is that the specific message you’re getting? Where is it displaying? Any chance you can show us a screenshot?

    Let me know πŸ™‚

    #1315057
    Jane

    Hi, Thanks Tom. This happens on all my websites that use Cleantalk security. Here are the screen print links. Many thanks

    https://1drv.ms/u/s!As2KH-B0AL4DgewhW6lxbszPNAD0gg?e=MlHm0a
    https://1drv.ms/u/s!As2KH-B0AL4Dgewg3U5i_ZmmtlauaA?e=lIqFDb
    https://1drv.ms/u/s!As2KH-B0AL4DgewinxOpOeS_OJF2iQ?e=idsLRx

    #1315872
    Tom
    Lead Developer
    Lead Developer

    Ah ok – those are false positives.

    In some cases, hackers can inject eval() functions into your site, which is why security plugins scan for it.

    In this case, it’s perfectly safe πŸ™‚

    #1321554
    Jane

    Many thanks Tom.

    #1322431
    Tom
    Lead Developer
    Lead Developer

    No problem! πŸ™‚

    #1426353
    Jane

    Hi Tom
    Me again. The files that we Approve keep coming back and this time we have a ‘search.form’ that has come back as dangerous. Any ideas?
    Screenprint link below:
    09.01.2020-14.12.54

    Many thanks Jane

    #1426705
    Tom
    Lead Developer
    Lead Developer

    The hook files should be fine – the eval() function in there is necessary and not malicious.

    searchform.php should not have eval() code in it – that one may be a sign of a hack.

    #1428774
    Jane

    Thanks Tom. I removed the dodgy code and all seems fine πŸ™‚

    #1429579
    Tom
    Lead Developer
    Lead Developer

    Awesome πŸ™‚

Viewing 12 posts - 1 through 12 (of 12 total)
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