[Support request] Change premium licensing details

Home Forums Support [Support request] Change premium licensing details

Home Forums Support Change premium licensing details

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #215800
    Ryan

    Hi there Tom and co,

    I was wondering if you can help me out with something. When I bought your premium plugin, I put in my own personal details when I registered. As it turns out, I really should have put in the corporate details into the account.

    I have updated my profile as much as I can but is there a way I can update the username from ‘coolwebs’ to ‘slqweb’
    I have updated everything else – but this last one thing I cannot do from my end.

    Thanks

    #215810
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    I’m afraid usernames can’t be changed (WordPress limitation).

    However, if you contact me through the contact page on this site I can create a new user account for you.

    Let me know 🙂

    #216309
    Ryan

    Sounds like a good idea.
    How do I find your contact page?

    Ryan

    #216310
    Leo
    Staff
    Customer Support

    Head to this page and https://generatepress.com/contact/ and click Account Issue

Viewing 4 posts - 1 through 4 (of 4 total)
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