[Support request] Can't upgrade to GP premium from free version

Home Forums Support [Support request] Can't upgrade to GP premium from free version

Home Forums Support Can't upgrade to GP premium from free version

  • This topic has 1 reply, 2 voices, and was last updated 5 years ago by Leo.
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    Posts
  • #868916
    Nathan

    Hi,

    First, I build a complete page using the free version. After some thought, I decided to purchase the premium. According to the instructions on this page:

    https://docs.generatepress.com/article/updating-gp-premium/

    All I need to do is find the ‘updates’ box under appearances—>Generate Press.

    No such box exists.

    The second option is to install ‘Easy theme and plugin up upgrades’ which I did. After activating the plugin, I attempted to install the premium theme, but received this error:

    The package could not be installed. The theme is missing the style.css stylesheet.
    Theme installation failed.

    Please advise.

    #868919
    Leo
    Staff
    Customer Support

    Hi there,

    This should help:
    https://docs.generatepress.com/article/missing-style-css/

    All the answers for common issues like this can be found in our documentation:
    https://docs.generatepress.com/

    Let me know 🙂

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