[Support request] Can't HTML code in a right sidebar widget

Home Forums Support [Support request] Can't HTML code in a right sidebar widget

Home Forums Support Can't HTML code in a right sidebar widget

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  • #609409
    Louis

    I use Zoho CRM and Zoho CRM Forms, for visitors to fill in and request a training quote. The code works fine on the web page: https://mindiq.com/contact-us-training-onsite-tailored-low-cost/
    However, when I put the code in the Custom HTML Widget, it throws errors and doesn’t show up. They offer three versions of the code to use. None work. Unfortunately when I put the code samples here and I submit the ticket, GP security does not let it through. Can you help me here, please?
    Thanks.
    Louie
    P.S. Happy to put the code in a Word doc or something to get it through.

    #609483
    Leo
    Staff
    Customer Support

    Hi there,

    Can you test it with a twenty-series theme and see if it works?

    That will tell us if it’s a problem with GP or the code itself.

    You also have quite a few console errors here:
    http://www.screencast.com/t/kfgyjqjd6CS

    Might be a good idea to try #1 here to eliminate plugin conflicts:
    https://docs.generatepress.com/article/debugging-tips/

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