[Support request] Can’t get hook to work on post category archive

[Signe]

Hi
I am new to building websites and use GeneratePress together with Elementor.
Love GP.

I am trying to customize my post category archives by inserting an Elementor template with hook in Elements. I have made customized headers in Elements for each post category and it works fine in post category archive. But I can’t get the hook to show the Elementor template in post category archive?

The hook working if I try to insert it on a page, but it doesn’t show in the post category archive. I have used the same Display rules on the Hook as I have used on the Headers.

Hope you can help.

Best Signe

[David]

Hi there,

are you using the Post Archive Category Display Rule?

And which Hook are you using?

[Signe]

Yes I am using “Post Archive Category” Display rule and before_main_content hook.

[David]

Can you test to see if the hook and display rule is working by adding some HTML to the hook?

[Signe]

I have added the shortcode for the Elementor template in the hook and tried to set the display rules to a specific page to see if the shortcode works and the template shows on that page. So, the shortcode works just not with the display rule Post Archive Category??

Sorry, I am new to building websites so I am not so familiar with HTML.

[David]

As a test: instead of adding the shortcode, can you just add some text e.g Hello world. And let me know if that displays.

[Signe]

Have added some text but it doesn’t show.

[David]

Would you be willing to provide temporary admin access to the site?
You can send login privately via the Accounts Issue form here:

https://generatepress.com/contact/

Please add the URL to this topic to the form

[Signe]

I have send my admin access info to the site.

Hope it will help.

Thank you.

[Signe]

Can see I have send it via the Pre-Sale Question form. Is it ok?

[David]

So the Cateogory pages you have displayed are not displaying the Archives. Instead they are displaying the Page of the same name. To prove this i changed the Rejse med børn display rule to a Page in the Hook Element.

[Signe]

Thank you now it works.

Somehow the pages with the same name as the category’s did something to the category archives. Now I deleted the pages and the hook with display rule “Post Archive Category” works and shows the Elementor template in all category archives.

You have the best support.

[David]

You’re welcome 🙂

[Author]

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