Can't change header text in "Donate" template

Hi Gina,

To have a better understanding of what’s occurring, may you kindly send a screenshot or a screen recording of the occurrence of the issue from your end?

Article with regards to uploading screenshots: https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots

I tried “Donate” just now from my end and I can’t seem to replicate the issue.

Hope to hear from you soon. :)

Hi Fernando,

Here are some screenshots - one of how it looks originally (in editing mode) and one of what happens when I try to preview changes after changing one letter of the first phrase on the site.

https://drive.google.com/file/d/169XuoQeAvtfpuIW5JPa8jhqAGWBHKJI7/view?usp=sharing
https://drive.google.com/file/d/1dGdvwIG1a2-KlGcuImrv9ht2bF3RgrKF/view?usp=sharing

Thanks!

I see. Thank you for including screenshots.

This shouldn’t be happening. You might have a third party plugin which is causing this.

To check for any plugin conflict issues, can you try #1 here?: https://docs.generatepress.com/article/debugging-tips/

Please clear any caching mechanism in place in your website as well.

Kindly let us know how it goes. :)

Fixed! I deactivated essentially all my plugins, I think it was because GeneratePress wasn't compatible with the BodlGrid plugins that came pre-installed.

Thank you for your help!

You’re welcome Gina! Glad you found what’s causing the issue! Feel free to reach out anytime if you’ll need assistance with anything else. :)