[Resolved] Can't change backrounds

Home Forums Support [Resolved] Can't change backrounds

Home Forums Support Can't change backrounds

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #828182
    Henry Bowman

    WE have a site that needed some adjustments over the weekend and while no changes have been made in a long time, we found that changing the backgrounds is not functioning in customizer. Namely the header section. While none of the section are able to put up the change background screen, the header is also missing the blue pen icon in customizer.

    #828259
    David
    Staff
    Customer Support

    Hi there,

    can you go into the Customizer – right click the screen and select Inspect. In the Console tab do you see any errors?

    #828453
    Henry Bowman

    this is the only thing i’m finding related to the theme:

    Loading failed for the <script> with source “https://havahavanesepuppy.com/wp-content/themes/generatepress/js/generate-upload-control.js?ver=2.2.2”. customize.php:388:1

    Loading failed for the <script> with source “https://havahavanesepuppy.com/wp-content/themes/generatepress/inc/js/typography-controls.js?ver=2.2.2”. customize.php:2003:1

    An iframe which has both allow-scripts and allow-same-origin for its sandbox attribute can remove its sandboxing. customize.php

    Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive.

    #828585
    Tom
    Lead Developer
    Lead Developer

    Hey Henry,

    Can you make sure you’re using the latest version of GP Premium and GP?

    generate-upload-control.js doesn’t exist in that location.

    Let me know 🙂

    #828661
    Henry Bowman

    That was it, updated to the newest version, everything is working like a champ. Thank you! you guys rock as always.

    #828865
    Tom
    Lead Developer
    Lead Developer

    Glad I could help 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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