[Resolved] Can't add google analytics code to GP Hooks (options.php not found)

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  • #286044
    Faye

    Hi there,

    The title says it all really.

    When I paste the google analytics tracking code into the head section in GP Hooks and save, it takes me to a 404 page (options.php).

    It doesn’t do this when I add a meta tag, only the <script>…</script> google code.

    Thanks for any advice/suggestions.
    Faye.

    #286224
    Tom
    Lead Developer
    Lead Developer

    Hmm, personally add GA into GP Hooks.

    Can you check for a plugin conflict using #1 on this page?: https://docs.generatepress.com/article/debugging-tips/

    #299297
    Faye

    I think this must be something to do with my host. I deactivated all the plugins except GP and it still didn’t save – although the test site I tried it on is now giving me a “Forbidden – you don’t have permission to access /site/wp-admin/options.php on this server” error page.

    If I add the GA script in the head of GP hooks on a test site running on my local machine, with MAMP, it works.

    I tried just adding the script open and close tag on the remote site and it still failed. I removed the ‘t’ from both script tags and it worked – so it’s nothing to do with analytics, it’s something about saving the script tag itself.

    This isn’t an issue with GP – it seems to be something specific to my server set-up where I’m hosting sites.

    I can add the script tag to the foot section, no problem (ha! crazy), or I can use a GA plugin, so it’s not a big problem, but I might contact my host, just because after all this I reeeeeally want to know what’s causing the problem.

    Will update if I get a solution, just in case anyone else runs across this.

    #299485
    Tom
    Lead Developer
    Lead Developer

    That’s super strange – definitely let me know what you find out. If there’s anything I need to tweak I’ll be sure to do it.

    #318161
    Faye

    I finally got to the bottom of this and thought I’d share in case anyone else sees the same thing.

    My host needed to whitelist a mod_security rule to allow GP Hooks to save with a script tag in the wp_head section.

    I haven’t had this problem on other hosts, so it’s specific to my (super-secure, lol!) hosting plan.

    If anyone else has this issue, you need to contact your hosting company and get them to whitelist the relevant mod_security rule – unsure of the specifics, but hosts are pretty good at troubleshooting, so they should be able to fix it for you.

    #318231
    Tom
    Lead Developer
    Lead Developer
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