[Support request] Cannot see any Headings (H2, H3, etc)

[Adam]

Hello, I am writing a blog post like normal and I noticed by TOC plugin was not able to recognize my H2 and H3 headings, etc. I disabled the plug in, but now I see that when i click the “i” in to the top left for post details, it is also showing 0 headings even though it has 1300 words with numerous H2, H3 etc…

What could be causing this and how do I fix it? MY GP is up to date, as are all my plugins. Never had this problem before and I have not installed or downloaded any new plugins, etc…

Thanks!

[Ying]

Hi Adam,

It doesn’t look like a theme issue to me.

Have you contacted the plugin support?

If you switch to a twenty twenty theme, does the issue persist?

Let me know 🙂

[Adam]

Hi Ying, I’m not sure who to contact about plugin support…?

I have disabled the TOC plugin, and the issue is still happening…Why would WordPress say 0 headings for my blog post if I am using H2, H3, etc?

Also, im not sure what a twenty twenty theme is? Can you explain and how to switch? I’ve only used Generate Press

[Ying]

Are you using the GB headline block or the default WP Heading block to insert the headings?

I don’t think WP recognizes headings inserted by plugins.

[Adam]

Hi Ying…to be clear, im not using a plugin. I was using a Table of contents plugin when I noticed it said “No headings found”. So I disbaled and uninstalled it.

I am just using regular wordpress and GP…the same as I always have for all my posts. Nothing new or changed. Just + add new post and then start writing and choose my H2, H3, H4, etc…

[Adam]

When I click the “i” in the top left of my post… it normally shows the blog outline…

H2
–H3
—H4 etc….

It says 0 Headings found…

[Ying]

So the headings are added using WP default heading block? The icon looks like this:
https://www.screencast.com/t/jaSRvRWXQv

If so, can you try disable all your plugins to see if there’s a conflict?

If it doesn’t work, can you go to appearance > themes? check if you have twenty twenty one theme, if so, activate it and see if the issue is gone.
https://www.screencast.com/t/yDvcJrqQyyw

If you don’t have the twenty twenty one theme, you can hit add new and add it.

Let me know how it goes.

[Author]

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