- This topic has 8 replies, 3 voices, and was last updated 4 years, 12 months ago by Leo.
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April 28, 2019 at 5:38 am #882100David
1 – Under Customize / Layout height is stuck @ 60px even if i change it to 40px
which appears in the customization window but remains the same once i publish2 – Furthermore the same issue happens when i want to change the container separating space
from 20px to 40px.i’m not a neophyte but neither an expert, still this is leaving me dumbfounded.
Thanks for the support
b
April 28, 2019 at 6:01 am #882114DavidStaffCustomer SupportHi there,
can you provide a link to your Site? You can edit your original topic and use the Site URL field for privacy.
April 28, 2019 at 7:01 am #882267DavidHi David,
Super fast reply.
https://paysagescharbonneau.com/
to logon to my site as admin
please contact me at my email address
Thanks !b
April 28, 2019 at 7:50 am #882327LeoStaffCustomer SupportYou can send it in using Account Issues here:
https://generatepress.com/contact/Be sure to mention the topic URL.
Thanks!
April 28, 2019 at 2:17 pm #882544LeoStaffCustomer Support1. You have this CSS added:
.main-navigation .main-nav ul li a { padding-left: 20px; padding-right: 20px; line-height: 60px; }
2. You have this CSS added:
.separate-containers .site-main, .separate-containers .inside-right-sidebar, .separate-containers .inside-left-sidebar { margin-top: 20px; margin-bottom: 20px; }
There are a lot of CSS in your
style.css
file. I would recommend checking that first if you noticed other options don’t work in the customizer.Hope this helps!
April 28, 2019 at 3:58 pm #882602DavidHi Leo,
Nothing has changed at all. Even verified on a lap top.
1 β Under Customize / Layout height is stuck @ 60px even if i change it to 40px
which appears in the customization window but remains the same once i publish2 β Furthermore the same issue happens when i want to change the container separating space from 20px to 40px.
3 – checked Customizing: Additional CSS; nothing there.
Furthermore, this is a Clean WordPress install, i haven’t touched ANY settings NONE what so ever. So please i do not want you to add a band aid (CSS) solution to the issue of Not being able to adjust these setting as displayed in the Customize menu under -layout- or is there something i’m not getting here. I rarely use tech support i read and read and try and try until i understand. Even if the code fixes the issue it still doesn’t give me an explanation to why there are “settings” one can’t use ?
Regards
bApril 28, 2019 at 5:36 pm #882637LeoStaffCustomer SupportLooks like you are using a child theme.
So this would be the issue: https://docs.generatepress.com/article/child-theme-issues/#import
Let me know if this helps π
April 28, 2019 at 6:11 pm #882645DavidLeo Leo Leo,
GeneratePress are the BEST above all the rest.
Furthermore using Beaver Builder & Slider Revolution with GP Elements
makes things that much easier !Many Thanks Leo & to Tom also for putting together
such a Top Notch Support Team.Thank You
Best Regards
bApril 29, 2019 at 1:07 pm #883636LeoStaffCustomer SupportGlad we’ve been helpful π
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