Can no longer edit footer widgets

Hi there,

Can you try #1 here to eliminate any plugin conflicts first?
https://docs.generatepress.com/article/debugging-tips/

Let me know :)

Hi Leo
Deactiviting the plugins did not make a difference. I still can't edit the footer widgets on this site.
Thanks
isabelle

Strange.

Keep all plugins disabled, head to the Widgets page, right click and use browser inspect:
https://www.screencast.com/t/GikKwUXOn87j

Do you see any errors in the console tab?
https://www.screencast.com/t/j3ADzjrY1fAF

Let me know :)

Hi Leo
Thanks for the prompt reply and for the clear instructions on how to look for the errors. I see many errors - see below for the first few lines of the error log.

Isabelle

load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,underscore,shortcode,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.2.2:8 JQMIGRATE: Migrate is installed, version 1.4.1
widgets.php:94 GET https://northwestweavers.org/wp-admin/js/widgets/media-image-widget.min.js?ver=5.2.2 net::ERR_ABORTED 404 (Not Found)
widgets.php:123 GET https://northwestweavers.org/wp-admin/js/widgets/text-widgets.min.js?ver=5.2.2 net::ERR_ABORTED 404 (Not Found)
widgets.php:86 GET https://northwestweavers.org/wp-admin/js/widgets/media-audio-widget.min.js?ver=5.2.2 net::ERR_ABORTED 404 (Not Found)
widgets.php:102 GET https://northwestweavers.org/wp-admin/js/widgets/media-gallery-widget.min.js?ver=5.2.2 net::ERR_ABORTED 404 (Not Found)
widgets.php:137 GET https://northwestweavers.org/wp-admin/js/widgets/custom-html-widgets.min.js?ver=5.2.2 net::ERR_ABORTED 404 (Not Found)
widgets.php:82 GET https://northwestweavers.org/wp-admin/js/widgets/media-widgets.min.js?ver=5.2.2 net::ERR_ABORTED 404 (Not Found)
widgets.php:84 Uncaught TypeError: Cannot read property 'init' of undefined
at widgets.php:84
(anonymous) @ widgets.php:84

That looks like errors coming directly from WordPress.

Is the issue only happening with footer widgets?

Yes - as far as I can tell, the issue is only with footer widgets. I can edit and add pages and posts, add media, etc. if this is what you're asking.

What about other widgets areas? Are they all working correctly?

I have two footer widgets that use the Recent Posts Widget Extended plugin and I can edit those without any problems.

But I cannot edit the Top Bar widget.

Can you send me the dashboard access with all plugins disabled?

You can send the dashboard access using Account Issue here:
https://generatepress.com/contact/

Please include the following information:
– The URL of this topic.
– Login URL.
– Username and password.

Hmm this is very strange indeed.

Maybe try to reinstall WordPress to make sure no files were corrupted?

I temporarily activated a twenty series WP theme and the same issue occurs which tells us that it's not a theme issue.