- This topic has 11 replies, 2 voices, and was last updated 1 year, 11 months ago by Leo.
July 13, 2019 at 4:30 pm #957112Isabelle
I can no longer edit footer widgets. All I see when I click the down arrow is the title of the widget and it is not editable. The content does not show up at all. I am using the latest version of WordPress, of the theme, and of GP premium.July 13, 2019 at 5:29 pm #957139LeoStaffCustomer Support
Can you try #1 here to eliminate any plugin conflicts first?
Let me know 🙂July 14, 2019 at 7:47 am #957407Isabelle
Deactiviting the plugins did not make a difference. I still can’t edit the footer widgets on this site.
isabelleJuly 14, 2019 at 9:33 am #957598LeoStaffCustomer Support
Keep all plugins disabled, head to the Widgets page, right click and use browser inspect:
Do you see any errors in the console tab?
Let me know 🙂July 14, 2019 at 11:25 am #957698Isabelle
Thanks for the prompt reply and for the clear instructions on how to look for the errors. I see many errors – see below for the first few lines of the error log.
load-scripts.php?c=1&load=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,underscore,shortcode,backbon&load=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.2.2:8 JQMIGRATE: Migrate is installed, version 1.4.1
widgets.php:94 GET https://northwestweavers.org/wp-admin/js/widgets/media-image-widget.min.js?ver=5.2.2 net::ERR_ABORTED 404 (Not Found)
widgets.php:123 GET https://northwestweavers.org/wp-admin/js/widgets/text-widgets.min.js?ver=5.2.2 net::ERR_ABORTED 404 (Not Found)
widgets.php:86 GET https://northwestweavers.org/wp-admin/js/widgets/media-audio-widget.min.js?ver=5.2.2 net::ERR_ABORTED 404 (Not Found)
widgets.php:102 GET https://northwestweavers.org/wp-admin/js/widgets/media-gallery-widget.min.js?ver=5.2.2 net::ERR_ABORTED 404 (Not Found)
widgets.php:137 GET https://northwestweavers.org/wp-admin/js/widgets/custom-html-widgets.min.js?ver=5.2.2 net::ERR_ABORTED 404 (Not Found)
widgets.php:82 GET https://northwestweavers.org/wp-admin/js/widgets/media-widgets.min.js?ver=5.2.2 net::ERR_ABORTED 404 (Not Found)
widgets.php:84 Uncaught TypeError: Cannot read property ‘init’ of undefined
(anonymous) @ widgets.php:84July 14, 2019 at 11:27 am #957700LeoStaffCustomer SupportJuly 14, 2019 at 11:48 am #957703Isabelle
Yes – as far as I can tell, the issue is only with footer widgets. I can edit and add pages and posts, add media, etc. if this is what you’re asking.July 14, 2019 at 11:51 am #957708LeoStaffCustomer SupportJuly 14, 2019 at 12:01 pm #957712Isabelle
I have two footer widgets that use the Recent Posts Widget Extended plugin and I can edit those without any problems.July 14, 2019 at 12:04 pm #957714Isabelle
But I cannot edit the Top Bar widget.July 14, 2019 at 12:18 pm #957723LeoStaffCustomer Support
Can you send me the dashboard access with all plugins disabled?
You can send the dashboard access using Account Issue here:
Please include the following information:
– The URL of this topic.
– Login URL.
– Username and password.July 14, 2019 at 1:02 pm #957748LeoStaffCustomer Support
Hmm this is very strange indeed.
Maybe try to reinstall WordPress to make sure no files were corrupted?
I temporarily activated a twenty series WP theme and the same issue occurs which tells us that it’s not a theme issue.
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