Archived topic
Burger menu not opening for some users
3 replies · Started by Neil on June 27, 2021
Hi, I've got a weird problem. The burger menu seems to work fine on some mobile phones, but not on others - when you tap it, nothing happens. It seems to depend on the user's phone settings, because I had the same problem with one iPhone, but not the other. When I changed all the settings in Settings > Safari > Advanced > Experimental Features to match the settings of the phone where the burger menu was working, the other phone was then able to open the burger menu when tapping.
The problem is that a few other website users have reported the same problem with the burger menu not working, and obviously, I can't get everyone to change their phone settings.
What could be causing this, and how can the problem be solved?
Hi there,
Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?
Let me know :)
Yes, it's a plugin conflict - it's Autoptimize that's causing the problem :)
Make sure to use the suggested settings here:
https://docs.generatepress.com/article/configuring-autoptimize/
We are using Autopimize in our site as well so there shouldn't be any issues.
