[Resolved] Bug with Woo Subscriptions?

[Sven]

Hi folks,

I have an odd bug and the semi-helpful Woo Support keeps telling me it’s a theme error, which I highly doubt but anyway, I had to check and see if you guys may actually find that it is.

So whenever I change the price of a subscription item (for a new pending parent order) and the customer tries to check out, the item jumps back to its original pricing upon entering the checkout page.

If it’s not all too much trouble would you mind taking a quick look?
Let me know how I can send you the login details for the customer account, it’s only apparent there.

Best Regards,
Sven

[David]

Hi there,

you can send login via the Account Issue form here:

https://generatepress.com/contact/

Please add the URL for this topic to the form so we can track this.

[Sven]

Okay, I’ve done that. Thanks.

[Leo]

Are you able to quickly switch to a WordPress default twenty series theme and see if the issue still exists?

That’s the definite way to identify if it’s a theme issue or not.

Let me know 🙂

[Sven]

God I’m slow sometimes, should have done that before. Sorry folks, all good!

[Leo]

No problem 🙂

[Author]

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