- This topic has 8 replies, 3 voices, and was last updated 2 years, 1 month ago by Leo.
June 20, 2019 at 1:44 am #935504Enrico
I uploaded an svg logo in the Navigation Logo and I have placed it in the sticky menu only.
On desktop it works perfectly but on mobile it loads the site title (same text with a different font).
In Customize mobile preview it loads correctly the svg file of the navigation logo, in the sticky mobile menu, but when I go on the real site, I see the site title. The site title is plain text.
Is this a bug? Or is the svg logo not supported in the Navigation Logo?June 20, 2019 at 6:07 am #935727DavidStaffCustomer SupportJune 20, 2019 at 7:06 am #935918Enrico
Hi David, the svg is currently loaded in the navigation logo but is showed only on desktop Stick menu. It should show also in Mobile sticky menu but, instead. it show the site title.June 20, 2019 at 8:47 am #936079LeoStaffCustomer SupportJune 20, 2019 at 9:29 am #936139Enrico
this is strange, I use Android 9 with the last versions of Chrome and Firefox.
I have cleaned all the cache and I keep seeing the site title.June 20, 2019 at 9:33 am #936146Enrico
Using Chrome developer tool, like you did, I see correctly the SVG. So the problem is only on a real android mobile phone.June 20, 2019 at 9:45 am #936157LeoStaffCustomer Support
Looks fine on my iPhone as well:
Do you happen to have another phone to test?
We haven’t had this issue report before so I wondering if it’s something specific to that phone.June 20, 2019 at 10:16 am #936181Enrico
I tested on my iPad and it loaded the svg correctly.
I changed the site title name to “QS” and the logo in the sticky menu was the not QS.
With this test I understood that it keep loading on my mobile the old jpg file that I removed from the site. Now I am sure it is a very strange cache problem.
Thanks a lot!June 20, 2019 at 10:17 am #936182
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