- This topic has 17 replies, 3 voices, and was last updated 1 year, 11 months ago by Leo.
April 25, 2019 at 8:03 pm #879857Dami
Hello, there’s a black bar appearing when I minimize the customize dashboard and re open it.
How do I get rid of it.
ThanksGeneratePress 2.2.2April 26, 2019 at 3:34 am #880161DavidStaffCustomer SupportApril 26, 2019 at 6:28 am #880350Dami
I’ve disabled all plugins except generate press and the issue still persistsApril 26, 2019 at 6:31 am #880352DavidStaffCustomer SupportApril 26, 2019 at 6:58 am #880469Dami
Tried it on firefox and it’s not happening there…was using chrome which is my regular browser.April 26, 2019 at 7:05 am #880475DavidStaffCustomer SupportApril 26, 2019 at 7:22 am #880504Dami
I have a couple of chrome plugins/ addon’s though none of them were recently installed. This just started happening the day before yesterday out of the blue.
Also restarted chrome but that didn’t change it.
And tried to replicate it on a couple other of my sites that that don’t use GP but the issues doesn’t occur.
If I temporarily change the theme, will I lose the current setting/ customizations I’ve already made?April 26, 2019 at 7:28 am #880513DavidStaffCustomer Support
Settings are stored in the Theme, so they will return once you switch back.
What if you try with those extensions disabled? Just the fact its fine in Firefox says that something is conflicting with Chrome.April 26, 2019 at 10:08 am #880710Dami
Tested in Incognito mode without add on’s…no dice, http://prntscr.com/nhbn2hApril 26, 2019 at 10:23 am #880722Dami
I think the issue is with chrome thoughApril 26, 2019 at 11:25 am #880768DavidStaffCustomer Support
You willing to provide us with temporary admin access so we can test?
if so you can send the login details via the Account issue form:
Please add the URL of this topic to the form so we can track.April 26, 2019 at 12:24 pm #880812Dami
I’ve sent itApril 26, 2019 at 5:43 pm #881007LeoStaffCustomer SupportApril 26, 2019 at 5:55 pm #881015Dami
select hide menu on the customize dashboardApril 26, 2019 at 6:07 pm #881024
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