[Support request] Beaver Builder Layouts not Saving

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  • #932665
    Rebecca

    I’m building a simple page in builder beaver that’s mostly just two column rows alternating image/text stacked.

    It looks perfect in Builder Beaver and when I publish it stays correct. However, when I refresh the page the columns are gone and the pictures and text are full-width and stacked. When I edit the page in beaver builder, it goes back to the correct layout only to disappear again when I publish and refresh.

    Image example — Left is what I keep saving, right is what I get on refresh: https://imgur.com/POuNL0r

    I’ve used BB a bunch, but this is a new one for me. Any idea why this is happening? How I can fix it?

    The page is behind a Coming Soon — happy to share a login.

    #932677
    Leo
    Staff
    Customer Support

    Hi there,

    Sounds like it could be a caching issue.

    Have you tried clearing any plugin cache or server cache you might have?

    If that doesn’t work then it might be worth checking with their support.

    Let me know if this helps 🙂

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