[Support request] Beaver Builder frozen controls

[David]

Hi everyone,

I have a new site that I am setting up.
Since yesterday when I try to edit a page some of the Beaver Builder controls are frozen (dropdown to switch the range of modules and the menu items above that – Modules/Rows/Templates/Saved)
But I can edit existing modules and save changes – most odd!

I started de-activating modules, and the only one left was GP Premium, and after that I was able to access the controls that were previously in the frozen state.
As this was updated over night, and the problem happened today, seems like the issue!

Any thoughts
Let me know if you need admin access.
I’ll turn GP premium back on

[Tom]

Hey Dave,

Did you get this figured out?

Just so everything is in one place, here’s the videos I posted on FB:

BB free: https://www.screencast.com/t/g53Zzo7EyF3
BB pro 2.2: https://www.screencast.com/t/Mh9zxsKX

[David]

Thanks Tom,
I ran out of time yesterday (Friday) – I’ll resume testing this morning.
Cheers, Dave

[David]

OK, I cloned the site to a different server, but still the same issue.
But I noticed that I am getting the following errors in the console:

window.controllers/Controllers is deprecated. Do not use it for UA detection. ace.js:1:18447
Request to access cookie or storage on “https://player.vimeo.com/video/240550556?autoplay=0” was blocked because it came from a tracker and content blocking is enabled. 240550556:136:16

And the vimeo one is repeated another two times ?

Also this site started with the Starter Theme ‘Mellow’ if that imported some content that may be the issue?

TIA, Dave

[Tom]

Mellow doesn’t have any videos.

Maybe something in your widgets? A hook?

[David]

It’s a fresh installation, only plugins added and a little bit of content adjusted.
I’ll keep investigating…
Dave

[Tom]

Feel free to send along temp login details if you want: https://generatepress.com/contact

[David]

Thanks Tom,
Login details submitted!
Cheers, Dave

[Author]

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