Archived topic
Background Videos not working - only on some pages!
11 replies · Started by Stefan on July 15, 2021
Hello dear team!
I have a crazy problem. On our website, on different pages, I use the background videos as you describe in your recommendations. Everything is great!
Now I have created a new page and a new element. Exactly the same as the previous ones. But on the page the video does not appear. Even if I test other pages, the element does not activate. I copied the existing ones and also created completely new ones. Always without success.
Example:
Here it works:
https://curiopia.de/
https://curiopia.de/workshops-tourismus/
Here it does not work:
https://curiopia.de/ideenlabor/
(The element is activated, but does not appear).
Do you have any ideas?
Hi there,
Can you clear and disable WP Rocket first?
Yes - sure! I disabled WPRocket.
So in the admin bar, hover over the Element item, do you see the correct element in there?
If not, can you disable (set it to draft under quick edit) all other elements and only keeping the one activated?
You mean the active elements in the article? No, it´s not there.
When I deactivate the other elements: same problem.
If you have the time - I can give you temporarily access?
Yup sure. Please use the private URL field and make sure to keep WP Rocket disabled.
Wow - great! Thanks! u got PM
When I deactivate the other elements: same problem.
Hmm what happens if you disable Header merge?
https://www.screencast.com/t/tjATOZkQ7eL
I thought I needed this for the video function. Hmm, what do you think - then why does it not work on this page and it works on the others?
Great that you discovered it!
That one is simply for merging the header with content as explained here:
https://docs.generatepress.com/article/transparent-header-and-navigation/
Only 1 header element is allowed per page.
So you will need to add the ideenlabor page to the exclusion of the merge header.
Fantastic - thanks a lot! Great support! Have a nice evening
No problem :)
