[Support request] Background image used by GeneratePress not updating to HTTPS

Home Forums Support [Support request] Background image used by GeneratePress not updating to HTTPS

Home Forums Support Background image used by GeneratePress not updating to HTTPS

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #584009
    Sean

    I’ve recently updated our site with an SSL certificate, and it’s reliably turning up “secure” in the eyes of the browser.

    However, the background image that is used on every page of the site is refusing to be updated with a database search and replace. It still serves as HTTP.

    I tried uploading a new graphic, but it also serves as HTTP once GP starts using it.

    Where can I adjust this? This is a business site, we can’t have a “not completely secure” warning presented to our customers.

    GeneratePress 2.1.2
    #584052
    Leo
    Staff
    Customer Support

    Hi there,

    From what I can tell the warnings are coming from the sliders.

    Did you re-upload and recreate that as well?

    #586419
    Sean

    Hi Leo,

    I had noticed the sliders were among the offenders, but this is also happening with the main background graphic for the entire site (laptop2.png). Only GP seems to call this, so I’m looking for help on that aspect.

    Thoughts?

    Thanks!
    Sean

    #586458
    Leo
    Staff
    Customer Support

    So you’ve re-uploaded that image in WordPress media then re-uploaded in the customizer (background > Body) but the change is not reflecting on live site?

    Any caching plugins or server cache?

    #586615
    Sean

    The original background was laptop.png. I reuploaded it as laptop2.png so I could be sure I was drawing on the new file, and then used the customizer.

    I’ll check the caching plugins thought, not sure about server cache.

    Sean

    #586711
    Leo
    Staff
    Customer Support

    So this image here: http://www.burli.com/wp-content/uploads/2018/05/Laptop2.png

    The URL in WordPress media is showing https?

Viewing 6 posts - 1 through 6 (of 6 total)
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