Celebrating 7 Years! Get up to $30 off GeneratePress Premium!

[Resolved] Background image not showing in Section

Home Forums Support [Resolved] Background image not showing in Section

Home Forums Support Background image not showing in Section

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #596431
    Cecilia

    Hi!
    I am creating a page using sections. I have followed your video overview for sections, but I get a different result.

    I want to create a section with a background image (the third section in the example video).
    I do the same steps as you do in the video (except I did not have my image in the library and uploaded it on the fly when customizing the section), but the image does not show up when I publish the page.

    I have tried to also activate the “Background”-add on (even though it is not activated in the video) just in case something might have changed. It had no effect.

    I use WordPress 4.9.6.
    I do not have any caching plugins.
    I do not use any other page builder plugin.
    I have searched the forum for a solution, not finding it.
    I’m on a Mac (10.11.6) using Google Chrome (66.0.3359.181)

    Any ideas?

    /Cecilia

    PS Great new look on your website!

    GeneratePress 2.1.2
    GP Premium 1.6.2
    #596499
    David
    Staff
    Customer Support

    Hi Cecilia,

    can you share a link to the site so we can have a look please.

    #596512
    Cecilia

    I’ve opened the site and you’ll find the link in my first msg to you. Let me know when you’ve taken a look so I can close it again (as it’s not finished yet I don’t want it to be up and running quite yet).

    #596748
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    The background image is pointing to a sub-domain on your website.

    It’s not working because that URL is using https, but that sub-domain isn’t configured to use SSL.

    If you add SSL to that sub-domain, it should work ๐Ÿ™‚

    #596755
    Cecilia

    Ah, but of course!
    Thank you!

    #596798
    Cecilia

    Just a short note to confirm it worked.

    I don’t know why my webb host does that; adds a setting that puts media in a sub-domain? I recently got SSL so I didn’t come to think of it. But it was easy to fix. I removed the subdomain and now store media in the same domain as everything else.

    Thanks again!

    /Cecilia

    #596939
    Tom
    Lead Developer
    Lead Developer
Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.