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[Resolved] Background addon installed but not showing in activation area

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • #11467
    Dee Broughton

    All other installed addons are showing. Background shows up as a button in the “Export Background…” area and the small red circle 1 shows next to Generate Press menu showing a need to activate, but the plugin doesn’t show in the activation area where I would usually enter the license key.

    EDIT: Nevermind, you have to refresh the email.
    Honestly, I love the theme and I’m ok with paying for the great addons, but you should really redesign the way the activation and licensing is working. It’s a PIA, especially with multiple sites. I think your theme could be one of the most popular, but this part is going to be an obstacle. ALSO, the way we have to look in different places for all the different ways to customize is a stumbling block to major popularity. Take a look at Mantra. I consider it excellent for usability but yours is better in many ways. Look at their way of centralizing their customization, though. I wish you the best. Hope this seems helpful.

    #11468
    Tom
    Lead Developer
    Lead Developer

    Hi Dee,

    Are you using the latest version of GeneratePress and all of the addons?

    There’s no need to enter license keys anymore – simply verify your email and then click the Activate button next to the backgrounds item.

    Let me know 🙂
    Tom

    #11472
    Dee Broughton

    Oooooooooo, no license keys! Awesome! Yes, everything is updated. I just needed to refresh the email. I didn’t do that at first because the last site I did it on, it caused all the plugins to go inactive and I had to redo them. All good now. You are back to being my favorite person. 🙂

    #11473
    Tom
    Lead Developer
    Lead Developer
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