Archived topic
Back to top & Search buttons missing
9 replies · Started by Matt on July 21, 2018
Hi,
You might remember a while ago, I reported the search button and the back to top button on my website https://heretotravel.com went missing after an update. It was suggested that it might be a caching issue and I should wipe it.
I left it at that, assuming that eventually the buttons would return. A couple of months later and they're still missing.
The cache has been wiped countless times since. Any ideas as to why they might still be missing?
Hi there,
Can you try #1 here to eliminate any plugin conflicts?
https://docs.generatepress.com/article/debugging-tips/
The code is there but something is preventing the icons from showing up.
Maybe start with Jetpack.
Let me know.
Hi Leo,
I tried disabling plugins, but doing so made no difference. The problem arose immediately after the GP 2.1 update when the new icons were introduced.
Matt
Hey Matt,
Can you temporarily deactivate your caching plugin so I can better inspect your source?
Hi Tom,
I just disabled Cache Enabler and it didn't make any difference. I've switched it back on for now, but I can switch it off again so you that you can have a look if you wish.
I also have a server side cache run by my host. I'd have to log a ticket with them to get that switched off.
Matt
Quick update...
It's the CDN Enabler plugin! I'll have a tinker and get back to you.
Here are the options for the plugin. Do you have any suggestions?
Can you try unchecking CDN HTTPS?
If not then you might need to check with their support.
Hi Leo,
Thanks for getting back to me. That totally fixed it. Weird. It also fixed some other styling issues I was having. I'll have to have a look to see what the ramifications are of unchecking that option.
For now though, many thanks for your assistance.
Matt
No problem :)
