Archived topic

Back to top button

5 replies · Started by Ryan on January 8, 2019

Viewing posts 1–6 of 6

January 8, 2019 at 11:51 am #776586

I was just noticing that the back to top button no longer works on my site. I'm not sure if it's a conflict with another plugin but maybe you can take a look for me, thanks.

January 8, 2019 at 4:51 pm #776716

Hi there,

Do you mean it's not showing up at all? I'm not seeing it currently.

Make sure it's activated here:
https://docs.generatepress.com/article/back-to-top-button/

If that doesn't work, then try #1 here to eliminate any plugin conflicts first:
https://docs.generatepress.com/article/debugging-tips/

Let me know :)

January 8, 2019 at 7:34 pm #776789

I've disabled any plugins like WP Rocket that I would think could possibly affect scripts. The option is turned on I can see the back-to-top.js script loading and I'm not getting any javascript errors in the console. I've also tried turning on debug and I'm not getting any errors. The button is just not visible.

January 8, 2019 at 7:58 pm #776795

I don't see the HTML loading and we haven't had this problem reported before.

Any chance you can disable all plugins to test?

January 9, 2019 at 1:27 pm #777620

I think I’ll just disable it for now it’s not a big deal and I don’t have any other issues.

January 9, 2019 at 2:47 pm #777696

Sounds good.

Let me know if you ever go through the disable plugins test.

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