[Resolved] Auto-updates and GPP?

[NBC]

I’m using GP/GPP on 10+ sites. On some of them, the new auto-update link is absent from the plug-in listing for GPP. I can set GP to auto-update on these sites, but not GPP.

Any particular combination of circumstances of which you’re aware that would cause that to happen?

[Tom]

Hi there,

I’m assuming that auto-updates only work with plugin/themes hosted on WordPress.org.

Seeing as GP Premium comes from our server, it’s not active.

Not sure if premium plugins/themes will be able to integrate with auto-updates at some point in the future – I would guess so 🙂

[NBC]

Hi, Tom!

On some of my sites, GPP can auto-update. On others, the option isn’t even available on the plug-ins page.

I’m just trying to figure out the difference.

[David]

Hi there,

are all your sites on WordPress 5.5 ? As the option is only available on the latest version

[NBC]

Yes, they are on WP 5.5.

What’s notable is that on some of my sites, GPP shows nothing on the plug-in screen where the enable/disable auto-updates link should be. On other sites, the link is present and I’ve activated it.

[David]

I just checked my installs and none of them show Auto Update for plugins that are NOT on the WP repro. I wonder what the difference is there ?

[NBC]

I uploaded a screen shot (link added to the original post) showing 3 of my sites’ plug-in pages. Look at the differences and you’ll see what I’m talking about.

[Tom]

Very strange, did the auto-update go through?

I haven’t looked into how they’re doing auto-updates, yet. I assumed it would be WP repo-specific, but I guess not.

[NBC]

Hi, Tom!

I should have let it do its thing, but I’m so conditioned to update stuff when I see it that I clicked on the update link instead of letting it go.

I’ll monitor this and see what happens on future updates. I get e-mailed notifications when something auto-updates, so I’ll look for GPP.

What totally baffles me is the site where the auto-update option’s not even available for GPP.

Let me know if you want me to send you log-in credentials for any of these sites so you can take a look for yourself.

[NBC]

This really has me baffled. I’m setting up another site, and there’s no sign of the auto-update link on the plug-ins page.

And yes, I reloaded the page and rechecked it after I entered my GPP license key.

Some of my other sites have it; others don’t—and there’s no obvious rhyme or reason to which do and which don’t.

[Tom]

It may just be how those sites are communicating with our server. Has the link appeared on any of the sites where it wasn’t appearing originally?

[NBC]

Actually, yes, the auto-update link appeared on one site’s plug-ins page after a page refresh when it wasn’t visible previously. I’ve looked at so many of these sites today, I couldn’t tell you which one it was. On others, it’s stubbornly absent. I haven’t checked all of them.

They’re all hosted through the same provider and on the same account, so IDK what’s going on here.

[NBC]

And it appears that the sites that think they can auto-update GPP are suffering from a group delusion. 😉

When I refreshed the plug-ins page this morning on one site that should have auto-updated overnight, I saw the following error message:

Automatic update overdue by 5 hours. There may be a problem with WP-Cron.

I’m calling this resolved, but I wish I could figure out why that site thought it could accomplish the impossible.

[NBC]

And then I ran a manual update, only to be greeted by this:

Update failed: The plugin is at the latest version.

I disabled the auto-update and refreshed the plug-ins page. The error message went away. Now the regular manual-update message has reappeared (“There is a new version of GP Premium available. View version 1.11.3 details or update now.”).

After that, the manual update was successful.

So to recap: If your site thinks it can auto-update GPP, the procedure will fail, and unless/until you disable the auto-update, the manual update will fail as well.

[Tom]

This sounds like a WordPress bug they need to sort out. I assumed it only works with WP Repo plugins/themes, which seems to be the case. Hopefully they can either make it work with premium plugins or remove that link if it doesn’t apply.

[Author]

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