- This topic has 14 replies, 3 voices, and was last updated 6 months, 1 week ago by
Tom.
-
AuthorPosts
-
August 20, 2020 at 1:33 pm #1411753
NBC
I’m using GP/GPP on 10+ sites. On some of them, the new auto-update link is absent from the plug-in listing for GPP. I can set GP to auto-update on these sites, but not GPP.
Any particular combination of circumstances of which you’re aware that would cause that to happen?
August 20, 2020 at 3:11 pm #1411855Tom
Lead DeveloperLead DeveloperHi there,
I’m assuming that auto-updates only work with plugin/themes hosted on WordPress.org.
Seeing as GP Premium comes from our server, it’s not active.
Not sure if premium plugins/themes will be able to integrate with auto-updates at some point in the future – I would guess so 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-developmentAugust 21, 2020 at 3:26 am #1412319NBC
Hi, Tom!
On some of my sites, GPP can auto-update. On others, the option isn’t even available on the plug-ins page.
I’m just trying to figure out the difference.
August 21, 2020 at 5:47 am #1412500David
StaffCustomer SupportHi there,
are all your sites on WordPress 5.5 ? As the option is only available on the latest version
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/August 21, 2020 at 2:10 pm #1413232NBC
Yes, they are on WP 5.5.
What’s notable is that on some of my sites, GPP shows nothing on the plug-in screen where the enable/disable auto-updates link should be. On other sites, the link is present and I’ve activated it.
August 22, 2020 at 6:36 am #1413731David
StaffCustomer SupportI just checked my installs and none of them show Auto Update for plugins that are NOT on the WP repro. I wonder what the difference is there ?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/August 22, 2020 at 11:40 am #1414110NBC
I uploaded a screen shot (link added to the original post) showing 3 of my sites’ plug-in pages. Look at the differences and you’ll see what I’m talking about.
August 22, 2020 at 12:40 pm #1414178Tom
Lead DeveloperLead DeveloperVery strange, did the auto-update go through?
I haven’t looked into how they’re doing auto-updates, yet. I assumed it would be WP repo-specific, but I guess not.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-developmentAugust 22, 2020 at 12:59 pm #1414191NBC
Hi, Tom!
I should have let it do its thing, but I’m so conditioned to update stuff when I see it that I clicked on the update link instead of letting it go.
I’ll monitor this and see what happens on future updates. I get e-mailed notifications when something auto-updates, so I’ll look for GPP.
What totally baffles me is the site where the auto-update option’s not even available for GPP.
Let me know if you want me to send you log-in credentials for any of these sites so you can take a look for yourself.
August 23, 2020 at 12:37 pm #1415197NBC
This really has me baffled. I’m setting up another site, and there’s no sign of the auto-update link on the plug-ins page.
And yes, I reloaded the page and rechecked it after I entered my GPP license key.
Some of my other sites have it; others don’t—and there’s no obvious rhyme or reason to which do and which don’t.
August 23, 2020 at 1:13 pm #1415236Tom
Lead DeveloperLead DeveloperIt may just be how those sites are communicating with our server. Has the link appeared on any of the sites where it wasn’t appearing originally?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-developmentAugust 23, 2020 at 1:54 pm #1415264NBC
Actually, yes, the auto-update link appeared on one site’s plug-ins page after a page refresh when it wasn’t visible previously. I’ve looked at so many of these sites today, I couldn’t tell you which one it was. On others, it’s stubbornly absent. I haven’t checked all of them.
They’re all hosted through the same provider and on the same account, so IDK what’s going on here.
August 24, 2020 at 3:27 am #1415745NBC
And it appears that the sites that think they can auto-update GPP are suffering from a group delusion. 😉
When I refreshed the plug-ins page this morning on one site that should have auto-updated overnight, I saw the following error message:
Automatic update overdue by 5 hours. There may be a problem with WP-Cron.
I’m calling this resolved, but I wish I could figure out why that site thought it could accomplish the impossible.
August 24, 2020 at 3:32 am #1415750NBC
And then I ran a manual update, only to be greeted by this:
Update failed: The plugin is at the latest version.
I disabled the auto-update and refreshed the plug-ins page. The error message went away. Now the regular manual-update message has reappeared (“There is a new version of GP Premium available. View version 1.11.3 details or update now.”).
After that, the manual update was successful.
So to recap: If your site thinks it can auto-update GPP, the procedure will fail, and unless/until you disable the auto-update, the manual update will fail as well.
August 24, 2020 at 10:10 am #1416466Tom
Lead DeveloperLead DeveloperThis sounds like a WordPress bug they need to sort out. I assumed it only works with WP Repo plugins/themes, which seems to be the case. Hopefully they can either make it work with premium plugins or remove that link if it doesn’t apply.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development -
AuthorPosts
- You must be logged in to reply to this topic.