[Support request] author info not showing

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  • #935956
    Femke

    Hi,

    I have added some info text about the author in the settings in wordpress. But when I publish a post and you click on the author name, only the image shows and no text.

    Should I activate this somewhere?

    Thank you,
    Fem

    #935984
    David
    Staff
    Customer Support

    Hi there,

    if you have added Biographical Info to the User profile then it should show by default under the author name on the author page.

    I would need to see the site to see if there is a problem, could you remove the maintenance mode ?

    #935987
    Femke

    Have removed the maintenance mode. thanks for checking.

    #936051
    David
    Staff
    Customer Support

    Looks like you have a header element assigned to the author page ( or entire site / all archives ) – if you can remove the header element from there and let me know.

    #936089
    Femke

    Yes this works!
    The header element comes with the dispach template i suppose.
    thanks!!

    #936092
    David
    Staff
    Customer Support

    Awesome – glad to be of help 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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