Archived topic
Aroma template installation (Site Library)
4 replies · Started by Jonathan on August 25, 2021
Hello,
I would like to install the AROMA template, however when launching the import procedure, the first steps work but when it comes to the "Importing content" step the process runs indefinitely but there is no error message.
I have tried with another template and it works normally.
GeneratePress and GP premium are up to date.
Thank you
JB
Hi Jonathan,
Here are a few things to check.
Can you try importing Aroma with ALL plugins except GP Premium disabled?
Also, Can you try checking the console tab on page inspection when you're importing Aroma? So we can see any potential errors.
Let us know. :D
Hello,
Thanks for your answer, I tried to deactivate all extensions as requested (except GP premium) but the result is always the same.
I analyzed the requests in the console and there is a 500 error when retrieving the template.
The site I am installing on is HTTP (temporarily) so I tried on a site that was properly installed and configured in HTTPS and the problem is still the same.
I exported the problematic request and attach it to you by pastbin: https://pastebin.com/UUzx33aq
Thank you
JB
I found the solution:
The PHP logs indicate: PHP message: PHP Fatal error: Maximum execution time of 60 seconds exceeded in ...
So I unlocked the max execution time at the host level and everything works !!
Thank you
JB
Nice catch! Glad you got it sorted. Thanks for letting us know. :D
