[Support request] Appearence – customize doesn't show the image of the site.

Home Forums Support Appearence – customize doesn't show the image of the site.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #1054527
    Fernando

    Hi. I don’t know why, since some dates the APPEARENCE – CUSTOMIZE doesn’t show the image of the site. It shows a grey screen with a message in Spanish informing:

    La página mydomain.es te ha redirigido demasiadas veces.

    What could be translated as: “Your page mydomain.es redirected you too many times”.

    I don’t know if the problem could be in GP, my WordPress or my hosting. Can you help me?

    On the other hand,

    #1054664
    David
    Staff
    Customer Support

    Hi there,

    the Theme doesn’t effect permalinks or redirects.
    I would begin by disabling all other plugins to see if there is a conflict.
    Also worth speaking with your host to see if they can provide an error_log to see where the problem is.

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.