[Resolved] Appearance > customise no longer working. Just loads blank screen

Home Forums Support [Resolved] Appearance > customise no longer working. Just loads blank screen

Home Forums Support Appearance > customise no longer working. Just loads blank screen

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1323598
    Stephen

    Hi,

    Having some issues with my website https://www.cleardesign.studio/.
    When I go to appearance>customise in wordpress it won’t load so I am unable to edit the sitewide settings.
    Please can you help me!

    Thanks,

    Stephen

    #1323623
    David
    Staff
    Customer Support

    Hi there,

    this is generally related to PHP Memory limits:

    https://docs.generatepress.com/article/increasing-php-memory-limit/

    #1802233
    Julian

    I had this happen, but I was not getting blank screens, I was getting 503 errors and a message in WP saying it could not publish my customise changes and to try again in a few seconds. Changing memory limit as suggested fixed immediately.

    #1802443
    David
    Staff
    Customer Support

    Glad to hear that!

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.