[Resolved] Anchor links refreshing page

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This topic contains 6 replies, has 3 voices, and was last updated by  David 2 days, 14 hours ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #983542

    Ian

    Hi
    I am using Generate Press premium version and have anchor links pointing to a div identifier on page. When the link is clicked the page does not scroll to the target without refreshing the page. I cannot understand why.

    I am using Chrome browser and the format of my anchor links and target are:

    Introduction

    and the div

    I tried this without the smooth scroll class and I also tried it with the following anchor which just disables the link from working altogether!

    Introduction

    Your Jump to Top button works fine (but I am not sure it is smooth scrolling.

    Any ideas what my problem could be?

    Thanks
    Ian

    #983571

    Leo Customer Support

    Hi there,

    Sorry which menu item are you having the issue with?

    I just checked the site but don’t see an anchor menu item.

    Let me know 🙂

    #983590

    Ian

    Hi
    This is not in a menu – the anchor texts are anchor links in the content pointing to divs further down teh content.

    Not a menu issue

    Thanks
    Ian

    #983616

    Ian

    Sorry I see the links from my HTML didn’t display properly – example link from page code

    <a class="smooth-scroll" href="#intro">Introduction</a>

    Example ID target from page code

    <div id="#intro">

    #983762

    David Customer Support

    Hi there,

    odd – the your #links are generating the full URL – you can see this from the tooltip when you hover over the link. Do you have any plugins or functions that change links?

    #987508

    Ian

    Hi
    Indeed, it was the Ezoic Ads implementation plugin causing the issue. I am working with them on it. Pretty bad UX that has been left in that plugin IMHO though.

    #987729

    David Customer Support

    Glad you found the issue.

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