[Resolved] An error occurred while updating GP Premium

[Peter]

Hi Team,

I have read the memos you all have written but can’t figure this out. It sounds like I need to deactivate and then activate my license key. How do I do that?

Peter

[Leo]

Hi there,

Were you getting the authorized error?
https://docs.generatepress.com/article/updating-issues/#getting-an-unauthorized-message

And the steps it didn’t work? Make sure the 4 steps are completed.

Let me know 🙂

[Peter]

Thanks Leo. I wish I could upload the screenshot here of the error. It says, “Download failed. Unauthorized.” I fear this is because I used a practice site to set up my page and then moved it to the permanent URL. But I already re-activate the key. Thoughts?

Thanks.

[Peter]

I can’t figure out how to do this: “remove your license key and save – then re-add it and save.”

[Leo]

What are you having trouble with?

Do you see the license key field?

[Peter]

Never mind. I figured it out! Thanks.

[Leo]

No problem 🙂

[Author]

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