[Resolved] Amazon Native Shopping Ads – Not Showing

Home Forums Support [Resolved] Amazon Native Shopping Ads – Not Showing

Home Forums Support Amazon Native Shopping Ads – Not Showing

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1295335
    Sam

    Hello,

    I’ve recently changed themes to GeneratePress and, since changing, my Amazon Native Shopping Ads aren’t showing up on https://AceDogBlog.com.

    I’ve tried disabling caching plug-ins and anything else that may affect it, but it appears to be something to do with the theme itself.

    Please can you have a look into this for me?

    Thanks,
    Sam

    #1295617
    Leo
    Staff
    Customer Support

    Hi there,

    How are you adding the ad?

    #1295691
    Sam

    Hi Leo,

    Two ways:

    – I’m embedding it via the WordPress visual editor HTML inserter. An example is at the bottom of https://acedogblog.com/dogs-that-are-30-pounds/
    – I also have a couple of other Amazon Native Shopping Ads on different pages created using the Elementor HTML inserter. An example is under the ‘here’s what you’ll need’ heading of https://acedogblog.com/how-to-cut-a-dogs-nails/ (P.s. Dreadful blog, I know. I’m currently going through manually editing all old blogs by our previous content writer)

    Neither of these approaches are working with GeneratePress but do work with other themes.

    Hope this helps!

    – Sam

    #1295706
    Leo
    Staff
    Customer Support

    GP really has no way to stop some HTML content showing if it’s working correctly.

    Are you referring to these ads?
    https://www.screencast.com/t/Yu1OjBAg

    #1295864
    Sam

    Yes, those are the ads I’m trying to display! That’s so odd – I’ve cleared the cache and tried on multiple browsers & multiple devices and the ads aren’t showing up for me.

    #1295866
    Leo
    Staff
    Customer Support

    I checked with both Chrome and Firefox and seeing the ads no problem.

    Didn’t have to disable ad block either.

    #1295872
    Sam

    I’m glad to hear that! Must be an issue on my end then. Thanks for your help ๐Ÿ™‚

    #1295881
    Leo
    Staff
    Customer Support

    No problem ๐Ÿ™‚

    #2080839
    Kelsey

    I’m having the same issue. Sometimes they show up, sometimes they don’t. Strange. I was reading a forum post from 2018 that says this has something to do with AMP?

    #2081006
    David
    Staff
    Customer Support

    Hi there,

    the Theme has no control or impact on how an advert is displayed or not displayed.
    If you think its an AMP issue then try disabling AMP or check with their plugin support to see if they have any insight to running Amz ads on AMP.

Viewing 10 posts - 1 through 10 (of 10 total)
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