After the last update of Gereratepress MEDIA> LIBERY is not loading

Hi there,

Can you provide temporary access to the dashboard so we can have a look at the backend?

You can use the private info field.

Let me know :)

see private info

Are you able to disable all plugins including GP Premium for us to take a look?

If not then please start a staging site.

The latest GP update only has one change so it's unlikely the issue:
https://generatepress.com/generatepress-3-0-4/

all plugins have been disabled, and the problem is still there
can you help me now?

Just tried and didn't encounter any issues at all:
https://www.screencast.com/t/okhKxIHq

Can you try a different browser or incognito mode?

it worked for a while ........ but now it doesn't work again

Looks like you re-activated the plugins?

I just tested again and it still works for me:
https://www.screencast.com/t/pVfYQeixEB

that's right

Hi Leo
Safari works not
Google chrome is working

My screenshots were taken with Google Chrome.

Perhaps it's a browser extension conflict?

You can always try using incognito mode.

hi Leon
what is incognito mode and how does it work?

We are really outside the theme support scope here.

Please Google "Google incognito mode" to see more info on how to use it.

Thanks for your understanding.

ok, I'll stop this topic, we can't figure it out anyway
to solve this

It's likely a browser extension conflict if the issue is only in Chrome.