Archived topic
After moving to a new hosting cant update plugin GP-Premium
3 replies · Started by Anonymous on June 6, 2016
Hi, Tom,
i have moved site from one hosting to another. And domain name been changed from hairsup.esy.es to hairsup.ru.
Now WP shows that i have update for a new version of GP-Premium Plugin.
But i cant update it.
WP says "An error occurred while updating GP Premium: Download failed. Unauthorized"
I guess im some kind of "unauthorized guy" to use GP Premium, as GP doesnt recognize me as a real owner of License or something.
I asked tech.support about that, they said they couldnt help, because it's something like License issue.
Can you help me to solve this problem?
Hi
I think this might solve the problem
Getting an Unauthorized Message
If your license key is already activated, but you're getting an "Unauthorized" message, you most likely need to remove your license key and save - then re-add it and save.
This happens when your URL has changed since your license key was activated.
Thanks, Jamal,
ive done it already. it didnt help.
i reinstalled plugin, put License again, but same result - cant update, "wromg License" issue.
Did you go into your account and add the new site URL?
> Account > View Licenses > Manage Sites