addons will not appear in appearance menu

[Mathijs Heideveld]

Hello,

i just installed gp-premium on one of my new websites. I uploaded is, activated the add-on, but now the GP options in the appearance menu won’t show up. I refreshed the page several times, tried re-uploading the add-on, but it does not work.

I’m using wordpress 4.4 and the GP version i’m using was downloaded december 4th.

what can i do to get GP to work? because i love the options in the premium addons 🙂

kind regards,
Mathijs

[Tom]

Hi there,

Can you navigation to the “Appearance > GeneratePress” page?

And nothing shows up?

Can you confirm that GP Premium is activated in the “Plugins” area?

Do you have any caching plugins installed?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[Mathijs Heideveld]

Hi,

if i go to the appearance menu it shows just the normal options, but not the GP ones i have on my other site. And yes GP is active, the only other addon that is active is the limit loging via IP adress.

i’m at a loss now

kind regards,
Mathijs

[Tom]

As long as the free GP theme is active and the plugin is active your options should show up.

If not, can you send me temporary login details through the contact form and I’ll check in the morning (1am here now).

Thanks!

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[Mathijs Heideveld]

i seem to have located the problem. I forgot to activate the GP theme, i just added it to my list of themes, but i did not activate it.

[Tom]

Glad you got it sorted 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[Keith]

Hello, Tom. I’m having the same problem. So if I’m understanding correctly, I have to download both the free theme and the paid theme, and then I install the paid theme to Plugins and the free theme to Themes? Is that correct?

[Tom]

That’s correct – the theme is free, and GP Premium is a plugin that you install over top of the free theme.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[Author]

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