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addons will not appear in appearance menu

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #161204
    Mathijs Heideveld

    Hello,

    i just installed gp-premium on one of my new websites. I uploaded is, activated the add-on, but now the GP options in the appearance menu won’t show up. I refreshed the page several times, tried re-uploading the add-on, but it does not work.

    I’m using wordpress 4.4 and the GP version i’m using was downloaded december 4th.

    what can i do to get GP to work? because i love the options in the premium addons 🙂

    kind regards,
    Mathijs

    #161205
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Can you navigation to the “Appearance > GeneratePress” page?

    And nothing shows up?

    Can you confirm that GP Premium is activated in the “Plugins” area?

    Do you have any caching plugins installed?

    #161208
    Mathijs Heideveld

    Hi,

    if i go to the appearance menu it shows just the normal options, but not the GP ones i have on my other site. And yes GP is active, the only other addon that is active is the limit loging via IP adress.

    i’m at a loss now

    kind regards,
    Mathijs

    #161209
    Tom
    Lead Developer
    Lead Developer

    As long as the free GP theme is active and the plugin is active your options should show up.

    If not, can you send me temporary login details through the contact form and I’ll check in the morning (1am here now).

    Thanks!

    #161213
    Mathijs Heideveld

    i seem to have located the problem. I forgot to activate the GP theme, i just added it to my list of themes, but i did not activate it.

    #161275
    Tom
    Lead Developer
    Lead Developer
    #183933
    Keith

    Hello, Tom. I’m having the same problem. So if I’m understanding correctly, I have to download both the free theme and the paid theme, and then I install the paid theme to Plugins and the free theme to Themes? Is that correct?

    #183934
    Tom
    Lead Developer
    Lead Developer

    That’s correct – the theme is free, and GP Premium is a plugin that you install over top of the free theme.

Viewing 8 posts - 1 through 8 (of 8 total)
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