- This topic has 7 replies, 3 voices, and was last updated 4 years, 7 months ago by Tom.
December 21, 2015 at 12:07 am #161204Mathijs Heideveld
i just installed gp-premium on one of my new websites. I uploaded is, activated the add-on, but now the GP options in the appearance menu won’t show up. I refreshed the page several times, tried re-uploading the add-on, but it does not work.
I’m using wordpress 4.4 and the GP version i’m using was downloaded december 4th.
what can i do to get GP to work? because i love the options in the premium addons 🙂
MathijsDecember 21, 2015 at 12:09 am #161205TomLead DeveloperLead Developer
Can you navigation to the “Appearance > GeneratePress” page?
And nothing shows up?
Can you confirm that GP Premium is activated in the “Plugins” area?
Do you have any caching plugins installed?December 21, 2015 at 12:24 am #161208Mathijs Heideveld
if i go to the appearance menu it shows just the normal options, but not the GP ones i have on my other site. And yes GP is active, the only other addon that is active is the limit loging via IP adress.
i’m at a loss now
MathijsDecember 21, 2015 at 12:56 am #161209TomLead DeveloperLead Developer
As long as the free GP theme is active and the plugin is active your options should show up.
If not, can you send me temporary login details through the contact form and I’ll check in the morning (1am here now).
Thanks!December 21, 2015 at 12:59 am #161213Mathijs Heideveld
i seem to have located the problem. I forgot to activate the GP theme, i just added it to my list of themes, but i did not activate it.December 21, 2015 at 9:50 am #161275TomLead DeveloperLead DeveloperApril 3, 2016 at 5:09 pm #183933Keith
Hello, Tom. I’m having the same problem. So if I’m understanding correctly, I have to download both the free theme and the paid theme, and then I install the paid theme to Plugins and the free theme to Themes? Is that correct?April 3, 2016 at 5:52 pm #183934TomLead DeveloperLead Developer
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