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"add to cart" sticky menu issue

22 replies · Started by joel on February 11, 2022

Viewing posts 16–23 of 23

It's working as intended for me now: https://www.screencast.com/t/lkElX7KPZF3L

Since this product isn't a simple "Add to cart" (it requires input due to variations being enabled), the button takes the user directly to the fields they need to fill out in order to add the item to their cart.

in the video, the 'add to cart' button is not visible but in reality there is

Hi Joel,

Yes, since GP Sticky Add to Cart only works with Simple products, the button will just take you to the product form if the product isn’t Simple regardless if the fields are filled up or not.

As for the button not being there, I tried viewing it from different browsers, and I couldn’t replicate the issue.

Google Chrome: https://share.getcloudapp.com/qGur8Lmr

Google Chrome Incognito: https://share.getcloudapp.com/E0uoBQ0l

Mozilla Firefox: https://share.getcloudapp.com/E0uoBQ0K

Safari: https://share.getcloudapp.com/qGur8LeG

Can you try clearing your browser’s cache, or using different browser?

Hope to hear from you soon. :)

Hello Fernando,
Thanks for the time spent! if I understood correctly the "add to cart" button of the sticky menu only works with a single product? Obviously the gift card plugin modifies this which makes the button ineffective. I don't know how to do it but I will try to find a solution. (if however you have an idea)
For the button that does not appear, I expressed myself badly, it does not appear in my video but the button is there, there is no problem
Many thanks to Tom, David and you Fernando
Joel

if I understood correctly the “add to cart” button of the sticky menu only works with a single product?

The sticky menu only works if the Woocommerce Product type is: Simple Product

https://woocommerce.com/document/managing-products/#section-4

So sticky menu won't work with the gift card products.

Sorry if there has been any confusion here :)

I will look for a solution
Thanks team
Joël

Sorry we couldn't be of further help!
I hope you find what you need

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