[Support request] activating php8.0 returns “critical error” message when gp-premium is active

[Martin]

Hi,
I tried activating PHP 8.0 on our server, but when I do, my wordpress website returns a critical error message.
I debugged the problem to figure out which plugins could be causing the issue, and it appears gp-premium is causing the issue for us. When I move gp-premium folder out of the plugins directory, then the wordpress website loads properly.

I would like to know if indeed the problem is related to gp-premium, or if it is a matter of turning on/off a switch in WHM?

I saw the following topic in the support forum about this issue, but I couldn’t understand what needs to be done exactly to fix the issue.
link: https://generatepress.com/forums/topic/php8-error/

Thank you for your time.

Martin

[Leo]

Hi there,

Are you getting the exact same error as the post you found and linked?

If so I’d recommend sharing that with your hosting support as David recommended.

[Martin]

Thank you for your quick repsonse!
I did not see that specific error message listed in the other topic (“You may need to use mysqli_connect() instead of mysql_connect() to correct the problem. We highly recommend contacting your developer to ensure that the scripting on the website is compatible with PHP 8.0.”). I only saw the error message “critical error” when trying to access the website. I do not know what the exact error is… All I know is when I remove gp-premium from the plugins folder, the website loads.

[Leo]

Can you check the error_log to see what the exact error is?

You can ask your hosting support to help with this.

[Author]

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