Activar modules

Hi there,

Any specific module are you talking about?

On the modules page, if you right click > inspect, find the consoletab, do you see any error msg there?

Let me know :)

Hi Ying,

Yes, I have seen this error:

Failed to load resource: the server responded with a status of 404 ()
themes.php:1 Uncaught (in promise) Object

Thanks for your help,
Jesús Caramés

Any chance you can provide admin access using the private info field?
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

And keep all plugins deactivated except GP premium?

Thanks!

I have all plugins disabled

Now you have admin access

Thanks again!

Hum.. I'm not able to login, seems it's locked:
https://www.screencast.com/t/4lOy4uUW

How can I unlock it?

The login URL is locked, I guess there's some security settings activated on your server.

Can you try remove the GP theme and install again to see if the issue is fixed?

Maybe now is unlocked

I'm from Canada, still no go :)

Sorry for the late reply. I have changed so that it can be accessed from Canada, I hope it works now

Hi there,

can you go to Settings > Permalinks and:

a) make sure the Structure is set to the default.
b) click Save Changes to rebuild the permalinks.

Then retry activating the modules.

Hello David,

I just solved the problem, but I don't know how I did it. I removed all plugins except Generate Press Premium and also removed default themes. I disabled comments and avatars in settings.

After doing this I was able to activate the modules.

Thank you very much for your attention and also to Ying, you were very kind.

Kind regards,
Jesus Carames

Glad to hear you got it working!!