[Support request] Account and Login page missing?

[Nik]

On my home page, in the top nav bar, when you click the “Account” link, it goes to a blank page.
It was supposed to show Login/Register fields.

How do I fix this?
(I’m using the Premium version)

[David]

Hi there,

check in the Dashboard > Woocommerce > Settings > Advanced to see that you have your Account end point set to the correct page.

[Nik]

Hi David, thanks. Here’s a screenshot: https://i.gyazo.com/429243f04789d286777b8f3a45641201.png
I’ve checked, everything looks normal, but doesn’t work though.

[David]

Above the Check out Endpoints there is Page Set-up, whats in the My Account page ?

[Nik]

Here: https://i.gyazo.com/a0ad40ab6780cab7bf87fe5427bc177e.png

[David]

Ok, so a couple of things,

1. try rebuilding the permalinks, under Dashboard Settings by hitting save twice.
2. Delete the accounts page you have, create a new page and assign that as the My Account Page in the woo settings.

[Nik]

Thanks David. Tried both, but didn’t work….

[David]

Can you try #1 here:

https://docs.generatepress.com/article/debugging-tips/

[Nik]

Ok will try. Meanwhile, under my Dashboard > WooCommerce > Status > System Status, it says this: https://i.gyazo.com/e620f426473b0dea7fbe892f37922373.png

[Nik]

Ok, just de-activated all plugins except GP Premium and WooCommerce. Doesn’t work though.

[David]

So delete the account page and on the Status > Tools click Create default WooCommerce pages

[Nik]

I tried, but doesn’t work….

[David]

Weird…. so try this edit the Accounts Page and add this shortcode:

[woocommerce_my_account]

[Nik]

Thanks! Works now!

[David]

Glad we got there. You’re welcome

[Author]

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