Archived topic

A question mark in the logo placeholder is displayed in my header

4 replies · Started by Carsten on August 29, 2019

Viewing posts 1–5 of 5

August 29, 2019 at 3:01 pm #996730

Hi there, out of nowhere a question mark in the logo placeholder is now displayed in my header.

I did not have any logo before this occurs, or added any logo to the site identity or made any other customizations. I use the navigation as header, but turning this off didn't make any difference.

I have used the inspector without being able to detect, what is causing this issue.

Regards
Carsten

front pass: dev

August 29, 2019 at 4:17 pm #996745

Hi there,

I'm not seeing the issue when I view the page linked.

The header also is created with Elementor so GP doesn't have any control over it.

Let me know if I'm missing something :)

August 29, 2019 at 4:19 pm #996747

Hi there,

We've received your request through Pre-sale forum and will be taking a look shortly.

Thanks :)

August 30, 2019 at 12:52 pm #997445

Hi Leo, you are right, for some reason an Elementor header template has been activated, and was replacing the GeneratePress header.

Sorry about that, have a nice weekend

Best
Carsten

August 30, 2019 at 1:47 pm #997478

No problem :)

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