- This topic has 11 replies, 2 voices, and was last updated 3 years, 3 months ago by David.
July 15, 2018 at 6:02 am #624094Swadhin
This particular issue has got my mind twisted. I don’t know how to solve it.
Despite trying all I could, I have two menus displaying on my site. How to disable one of them?
-SwadhinGP Premium 1.6.2July 15, 2018 at 6:20 am #624103DavidStaffCustomer Support
hmmm, the second navigation is the mobile header but the CSS for that is missing. Unless you have some custom functions, i would expect it is a cache problem. Try disabling and flushing the cache.July 15, 2018 at 6:38 am #624105Swadhin
I tried doing all including the cache flush. I had just imported the settings from this Site http://www.alertcafe.com/.
What should I do now?July 15, 2018 at 6:55 am #624112DavidStaffCustomer SupportJuly 15, 2018 at 6:57 am #624118Swadhin
Sorry I did not understand. Can you please explain me as in what is these, what effects it has and how can I solve it?July 15, 2018 at 7:11 am #624123DavidStaffCustomer Support
If you use the Browser Inspector on the page, Right Click > Inspect, and look for Console. You will see these errors:
There are 4 files that cannot be found. Including the style sheet for the mobile header, which is why it is permanently on display. This is related to the CDN (Content Delivery Network) you are using, which is linked to your W3 Total Cache.
Caches, can create issues that are very difficult for us to diagnose, you may want to raise this with that plugin author.July 15, 2018 at 7:15 am #624126Swadhin
David, this was not a problem previously. I had created a similar staging site with the same CDN and plugin. How do I solve it now?
Plugin author, I am sure will not answer 🙁July 15, 2018 at 7:21 am #624133Swadhin
I’ve raised the issue to my hosting guys, I have a managed hosting and they do take care of everything. Hopefully they will solve it, if not, I will update here. 🙂July 15, 2018 at 7:25 am #624138Swadhin
Thanks so much David for helping, I’d never have been able to figure this out without your help.
I am in the process of merging this to the live site so might need a few more customization helps but after that, it’s be okay 🙂July 15, 2018 at 7:29 am #624139DavidStaffCustomer SupportJuly 16, 2018 at 10:59 pm #625387Swadhin
Yes and I truly appreciate your help. 🙂
I set the topic to resolved. 🙂July 17, 2018 at 2:12 am #625489
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