[Support request] 2 Home Page Images Don't Display Correctly in IE

Home Forums Support 2 Home Page Images Don't Display Correctly in IE

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  • #942751
    Linda

    Hi Support,

    Here’s a weird one for you. I know, you don’t need any weird ones!

    2 images on our home page aren’t displaying as they should, but only in Internet Explorer. I don’t use the browser, but some people/potential users still do.

    Sorry, I don’t know how to include screenshots of the culprits, but if you go to new.mygoforthegreen.com in IE, scroll down to funnel and sales/golf images, you’ll see the issue.

    Or I’ll send you screenshots if you can please tell me how.

    I cleared my cache and IE is the latest version.

    Thanks for any help,

    Linda

    #943073
    Leo
    Staff
    Customer Support

    Hi there,

    I’m wondering if this is a problem from Gutenberg columns itself.

    Can you quickly test by activating a WordPress default twenty series themes?

    Let me know 🙂

    #943114
    Linda

    Hi Leo,

    Good idea. Just tried 2019 and 2017. No luck. Issue remains – images are huge and misplaced. In these themes, they sort of plunk right over the text beside them.

    Is there something else I can try?

    Linda

    #943129
    Leo
    Staff
    Customer Support

    That case the issue should be from Gutenberg itself.

    Do you have the Gutenberg plugin installed and activated?
    https://en-ca.wordpress.org/plugins/gutenberg/

    That will make sure you get all the latest fixes.

    If you already have, then I would recommend reporting this to WordPress’ support.

    If you show them the problem with a default twenty series theme, they should be able to identify the problem and perhaps provide a temporary fix for it.

    Let me know what they say 🙂

    #943173
    Linda

    Thanks, Leo. I do have the Gutenberg plugin and it’s up to date.

    So, I’ll contact WordPress and get back to you with what they tell me.

    Linda

    #943176
    Leo
    Staff
    Customer Support
Viewing 6 posts - 1 through 6 (of 6 total)
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