Updates
Hi If I have GP Premium do I also have to update Generate Press (free) when there’s a new version? Kind Regards Maria
GP Premium disables plugin updates?
I noticed something weird. (Some of) my plugins stopped updating or even reporting that there is an update. Then I disabled all plugins EXCEPT Elementor, Elementor Pro and GP Premium. It still did not work. Then as soon as I disabled GP Premium the update notification suddenly appeared. Tried a number of times to enable/disable … Read more
No Field Displays To Enter The License Key
Hello, We are running a WP 4.7.5 multisite network with Generate Press Theme and Generate Press Premium plugin active on a subsite. I purchased GP Premium and installed it, but when I visit Appearance>>Generate Press, there is no place to enter the License Key. I did authorize the site url in my account, but there … Read more
Updates not working
Hi I’m having some issues updating Generate Press, I get the following message. Update Failed: Download failed. Unauthorized. I’ve got a license and have the green tick icon next to update so not sure why it’s saying Unauthorized. Thanks Scott
Why does the edit page NOT look like the view page when I check my design?
I don’t know anything about code or technical terms. Am frustrated with WordPress. When I put a photo on a page, it does not end up where I placed it. Paragraphs break in odd ways even after I use the photo tools to tell WP how to place the copy around or beside the photo. … Read more
Formatting Lost With Updates
I’ve lost a lot of the custom css formatting on several of my sites with the latest updates including width/padding of sub-menus, padding of footer, spacing between footer widgets, etc. Example at https://caribecampo.com/ /* Description “Sosua, DR” – Add Shadow */ .site-description { text-align: center; color: #d44f00; text-shadow: 1px 1px 1px #000000; } The colour … Read more
GP Premiums Updates
I’m sure it’s me, but when I get a gp premium update, I wonder what goodies might be new or revised and come here hoping to find a revisions section page. Do you happen to have a listing of what’s been included or deleted in the Theme and the Premiums files by version? Thanks
Header image disappeared with update
Hi. it has been a long time since I touched a website, and that time has been full of drama. So, I return with much puzzlement to a website I made a year back. I updated WordPress + GP (free version + add-on for spacing), and my header has disappeared! I’ve added a widget in … Read more
Update failed?
Hi, I have put my licence key in Appearance->generatepress, but the update for Premium keeps failing. Please help!
Can't access website and updates from Russia
Hello, Tom! Recently I’ve faced a problem with updates and your website accesibility. Physically I’m in Russia, Tomsk and trying to open generatepress.com from my office. First time I’ve noticed problems in my console – update and plugin pages were freezing. What I’ve tried: I can open this website using anonymizer (like right now I’m … Read more