Reply To: Add-on installation help – Plugin Fail Error

Home Forums Support Add-on installation help – Plugin Fail Error Reply To: Add-on installation help – Plugin Fail Error

Home Forums Support Add-on installation help – Plugin Fail Error Reply To: Add-on installation help – Plugin Fail Error

#84159
Tom
Lead Developer
Lead Developer

Hi there,

Did you save the .zip file directly from your email receipt/your account page on this site? It sounds like you may have extracted it and lost some files along the way.

I suggest right clicking and “Saving file as..” (PC), or “Download linked file as..” (Mac). This will save gp_premium.zip directly to your computer so you can upload it through the Plugins area of your Dashboard.

Let me know 🙂