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March 19, 2016 at 10:49 pm
#180390
Tom
Lead Developer
Lead Developer
Hi Cathy,
Glad things are starting to come together! Support is tough, but I try super hard to be thorough and not go too deep with technical terms. I have years of experience supporting people with little to no website knowledge, and realize it’s not easy, so patience is key!
Let me know if you have any other questions 🙂